Overview
Wheelz is a relatively new online casino that has been gaining popularity since its launch in 2020. The brand is owned by White Hat Gaming Limited, a well-established company with several successful casinos under its belt. Wheelz aims to provide an engaging and rewarding experience for players from around the world.
Registration Process
Creating an account on Wheelz is a straightforward process that can be completed in just a few minutes. Players are required to fill out a registration form with Wheelz basic details such as name, email address, phone number, and date of birth. They must also choose a username and password for their account. Once the information has been verified, players will receive an activation link via email.
Account Features
Once registered, Wheelz offers its users a range of features to enhance their gaming experience:
- Favourite Games : Players can save their favourite games for quick access in the future.
- Game History : A comprehensive log of all games played, including betting history and results.
- Balance and Transaction History : Easy tracking of account balances and transaction records.
Bonuses
Wheelz offers a variety of bonuses to both new and existing players:
New Player Bonus
- Upon signing up, new players are eligible for 100% bonus on their first deposit, up to €200.
- This welcome offer comes with 50 free spins in Starburst.
- The minimum deposit required is €20.
Regular Promotions
In addition to the initial sign-up offer, Wheelz regularly runs promotions and tournaments that reward players for various achievements:
- Game of the Week : Players can earn bonus cash by playing a specific game each week.
- Mystery Bonus : A surprise bonus credited to accounts without notice.
Loyalty Program
The casino has also implemented a loyalty program, which rewards users based on their gaming activities. As players bet and play, they earn points that can be exchanged for real money:
- For every €10 played in slot games, players receive 1 point.
- Points are redeemable within the first hour of logging into their account.
Payments and Withdrawals
Wheelz offers a range of payment methods to cater to different needs and preferences. These include:
Deposits
Some popular deposit options on Wheelz include Visa, Mastercard, Skrill, Neteller, Bank Transfer (iDEAL for Dutch players), Trustly, paysafecard, Boku, WebMoney, Zimpler.
- The minimum deposit amount is €20.
- Withdrawals can be made to any payment method that was used for the initial deposit.
Cashout Limits
The maximum cash out limit at Wheelz varies depending on individual circumstances:
- New players: ££500 per day or 5x their last deposited amount (whichever is smaller).
- Existing players: ££3,000 per week.
- VIPs: TBA based on specific agreement with the player.
Games and Providers
Wheelz boasts a vast collection of over 1,800 games from some leading providers:
- NetEnt : Known for titles such as Starburst, Gonzo’s Quest, and Jackpot 6000.
- Microgaming : The home of popular slots like Mega Moolah, Immortal Romance, and Break da Bank Again.
- Evolution Gaming : Live Dealer casino with games including Roulette, Blackjack, Baccarat and others.
The website also features a dedicated section for each game category:
Slot Machines
Wheelz has an impressive library of slot machines from leading providers. Players can choose to play classic 3-reel slots like Lucky Seven or enjoy more modern titles such as Rainbow Riches and Book of Dead.
Mobile Version
In today’s mobile-driven world, online casinos are expected to have seamless mobile versions. Wheelz certainly meets this expectation by providing:
- Responsive Design : The site adapts perfectly for smaller screens.
- Touch Optimization : Players can easily navigate the website without any issues on their handheld devices.
Security and License
Wheelz has implemented a range of security measures to protect player information and financial transactions. These include:
Encryption
The casino uses industry-standard encryption (SSL) to secure all communications with its servers. This ensures that sensitive data remains confidential at all times.
License
Wheelz is licensed by the Malta Gaming Authority, one of the most respected regulatory bodies in Europe. Players can rest assured that Wheelz adheres to high standards of fairness and player protection as demanded by this license:
- Fair Play : Games are subject to rigorous testing for randomness.
- Player Safety : Responsible gaming measures include deposit limits, self-exclusion options.
Customer Support
The support team at Wheelz is available around the clock via various channels. Users can reach them through:
Live Chat
Live chat offers immediate assistance in multiple languages 24/7. The system requires no registration or login details and allows for quick solutions to urgent queries.
Email Support
For more detailed inquiries, players can email Wheelz support using their registered email address. Expect a response from the team usually within an hour of submitting your query.
FAQs
A comprehensive Frequently Asked Questions section is accessible on-site. Here, you’ll find answers to common questions about gameplay, account settings and technical aspects.
User Experience
Wheelz boasts several features designed to ensure players enjoy their time at the casino:
- Simple Navigation : Clear categorization makes it easy for users to browse games.
- Frequently Updated Offers : Regular updates provide new opportunities for rewards and discounts.
Performance
Considering its relatively short lifespan, Wheelz has shown promising growth in terms of user engagement. Here are some figures indicating the website’s performance:
Traffic Statistics
Wheelz attracted a significant number of visitors since launch with numbers peaking at around 5 million visits per month across all platforms (mobile and PC).
User Engagement Metrics
The brand has achieved strong session duration, dwell time, and return visit rates among new and existing players.
Overall Analysis
In conclusion, Wheelz presents a well-rounded package of games, promotions, security features and an enjoyable gaming experience. While there may be minor areas for improvement in certain aspects like withdrawal speed or more innovative bonus structures, the brand certainly offers value to its users:
- Strong library of 1,800+ titles from multiple providers
- Regular loyalty rewards for repeat players
- Industry-standard security measures and MGA license compliance
However, Wheelz also falls short on a few occasions. As detailed above, there is room for improvement in certain areas such as customer support response times and the inclusion of more diverse games.
In general, Wheelz provides an exciting platform to explore both classic casino experiences and innovative features tailored specifically towards creating memorable moments for its users. Its dedicated approach focuses not only on delivering exceptional gameplay but also prioritizing players’ experience with each new update added over time.